Welcome to the Hero Makers Network Blog

As trainers, we know that clear communication is key. Whether delivering SkillBase First Aid or Fundamental Wellbeing training, we want every delegate to fully understand and apply the skills they learn. However, what happens when delegates speak little or no English? Misunderstanding key terms like “clammy skin” or “shock” could Read more…

We are excited to share that we are making some great new updates to your digital certificates that are included as part of your delegate packs. To ensure you have all of the info you need to navigate your options, you can use this handy guide! Digital Certificate Delivery Options Read more…

Using HSE Statistics in Communications The recently published HSE statistics for 2023/24 provide valuable insights that we can all use to enhance communication strategies, whether working in-house or as independent trainer. You can view the recap post over on our blog here – https://www.skillbasefirstaid.com/2024-recap-from-the-hse/ We’ve put together a few examples Read more…

Strokes Are on the Rise: Why Teaching the BE FAST Method is More Important Than Ever As first aid trainers, you are at the heart of building a more prepared, resilient community—empowering individuals with skills that save lives. With the NHS reporting a *28% rise in hospital admissions for strokes Read more…

Streamlining Delegate Feedback and Certification Submission When it comes to ensuring your delegates’ details and feedback are processed efficiently for certification, following the correct process is essential. This guide provides step-by-step instructions and best practices to make the process seamless. A flowchart illustrating the process is included below. Key Steps Read more…

As first aid trainers, we know that clarity and confidence are essential in delivering life-saving skills. Yet, navigating the guidelines around paediatric CPR, age classifications, and defibrillator use can sometimes be challenging, especially when different organisations define “children” and “adults” in slightly different ways. Here, we’ll unpack the latest thinking Read more…

Streamlining Our Course Processing System We’re thrilled to share some positive news about the ongoing improvements to our certificate processing system, which we believe will make your training experience smoother and more efficient. Fewer Typos, Faster Processing One of the most significant improvements we’ve noticed is the reduction in the Read more…

A New Era of Eco-Friendly Training Materials At SkillBase First Aid, we’re excited to announce a major shift towards sustainability in our training resources. We’re transitioning all our training materials to a new eco-friendly format, with our paediatric workbooks leading the way. These workbooks are the first to be printed Read more…