As trainers, we know that clear communication is key. Whether delivering SkillBase First Aid or Fundamental Wellbeing training, we want every delegate to fully understand and apply the skills they learn.
However, what happens when delegates speak little or no English? Misunderstanding key terms like “clammy skin” or “shock” could cause confusion and affect their ability to act in an emergency.
Luckily, translation technology has come a long way and can now help trainers bridge the language gap – without requiring complex IT skills.
The Challenge: Overcoming Language Barriers in Training
We often train groups that include people whose first language is not English. This can sometimes cause:
❌ Misunderstandings – Delegates may not grasp key terms.
❌ Lower confidence – A language barrier might make them hesitant to participate.
❌ Lost learning opportunities – If they don’t fully understand, they may not retain the skills.
To help, we can use live translation technology alongside traditional teaching methods like demonstrations, visual aids, and peer support.
Using Live Translation Technology in Face-to-Face Training
These tools are easy to use and don’t require technical expertise. Here’s how you can integrate them into your training sessions:
1. Google Translate: Instant Word & Phrase Translation
What is it?
A free app that lets you translate text, speech, and even images into another language instantly.
🟢 How to use it in training:
- ✔ Translate words or phrases – Type or speak a word into the app, and it will show the translation.
- ✔ Use “Conversation Mode” – Speak into the phone, and it will translate between two languages in real-time.
- ✔ Help with reading materials – Delegates can use Google Lens (within the Google Translate app) to scan a printed page and see it translated on their screen.
🟢 Trainer Tip: If a delegate is confused by a term, quickly type it into Google Translate on your phone and show them the translated version.
📌 How to download Google Translate:
- On your smartphone, open the App Store (Apple) or Play Store (Android).
- Search for Google Translate and tap Install.
- Open the app and choose your preferred languages.
2. Live Subtitles & Speech-to-Text Apps
What is it?
Apps like Otter.ai, Microsoft Translator, and Google Live Transcribe convert spoken words into text in real-time, helping delegates follow along.
🟢 How to use it in training:
✔ Open the app and place a phone or tablet near you while speaking.
✔ The app displays subtitles in real-time, allowing delegates to read along.
✔ Great for learners who struggle with accents or speech speed.
📌 How to use Microsoft Translator:
1️⃣ Download Microsoft Translator from the App Store or Play Store.
2️⃣ Open the app and tap Start Conversation.
3️⃣ Select your spoken language, and let delegates choose theirs.
4️⃣ Speak normally, and the app will display text translations instantly.
3. Instant Translation Earpieces for Multi-Language Support
What is it?
Devices like Google Pixel Buds or Timekettle WT2 Edge translate speech directly into the user’s ear in real time.
🟢 How to use it in training:
✔ The delegate wears an earpiece, and the device translates your words instantly.
✔ Perfect for hands-free learning, especially during practical exercises like CPR.
📌 Where to get them?
These devices are available online (Amazon, electronic retailers) and may be useful for centres that regularly train multi-language groups.
Best Practices for Trainers: Making Translation Tools Work for You
Technology is a great support tool, but we should combine it with strong teaching techniques. Here are some ways to make your sessions more accessible:
✔ Use simple language – Avoid jargon, and break down complex terms.
✔ Demonstrate instead of just explaining – Actions speak louder than words.
✔ Encourage peer support – If some delegates speak the same language, let them help each other.
💻 Virtual Training: Using Google Translate & Captions in Online Courses
For trainers delivering the Fundamental Wellbeing course online, built-in tools like Google Meet closed captions can improve accessibility.
🔹 Google Meet Closed Captions – Displays real-time subtitles as you speak.
🔹 Google Translate’s ‘Conversation Mode’ – Helps delegates communicate questions in their language.
📌 How to turn on captions in Google Meet:
1️⃣ During a Google Meet session, click the three dots (More Options) at the bottom.
2️⃣ Select Turn on Captions – English subtitles will appear on the screen.
This helps learners who struggle with accents, speech speed, or hearing impairments.
Looking Ahead: More Resources Coming Soon
We are always looking for ways to make training more inclusive. Keep an eye on The Hub / The Lowdown for updates and resources on translation support.
If you’ve used translation tools in training, we’d love to hear your experiences! Comment below! Let’s work together to make sure every delegate gets the most out of their learning—no matter their language.
Best,
Rich
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